Phase 01
Engineering foundation

A decade as a software engineer across government, finance, telecom, and enterprise tech.

1997 — 2002
B.S. Computer Science
James Madison University
Foundation in algorithms, data structures, and software engineering — the technical bedrock that became the basis for everything that followed, and what still lets me read the codebases I design for. Go Dukes.
Education
2002 — 2005
Web Engineer → Senior Developer / Analyst
Obverse · Convergenz · CGH Technologies
Cut my teeth building enterprise web applications across government, military, and telecom. Prototyped a web-based telepathology system for Walter Reed that let Army pathologists worldwide teleconsult in real time — an early taste of designing software around real users' workflows.
Software engineering
2005 — 2010
Project Lead & Technical Architect
Red Hat
Led delivery and architecture across a roster of enterprise clients — Cars.com, the U.S. Mint, The Carlyle Group, GlobalFoundries, Acxiom, Wolters Kluwer, Delta Dental — modernizing legacy platforms, architecting B2B and SOA systems, and managing teams of up to 10. Hands-on across .NET and J2EE, with deep work in performance, integration, and reusable frameworks.
Architecture & delivery leadership
2010 — 2011
Software / UX Architect
Fannie Mae
Cut month-end close time by over 50% through database optimization, and built desktop tools generating 30+ complex financial reports in under an hour. First formal pairing of "software" and "UX" in a title.
Software + early UX
Phase 02
The bridge years

After a decade across so many industries, I wanted my work to have greater impact — to help humankind in some way. That steered me toward life sciences. I joined 5AM Solutions deliberately because they were a consulting firm focused exclusively in biotech.

2011 — 2014
Strategic Account Leader
5AM Solutions · life sciences
First step into biotech. Grew commercial revenue from $300K to $3M/year and led the launch of a cloud-based assay design platform in under four months — exceeding revenue goals by 20%. Began directing end-to-end product redesigns.
Biotech + product strategy
2014 — 2020
Associate Director, Software Eng. / UX
Thermo Fisher · Next Generation Sequencing
Directed UI/UX for the Ion Torrent software ecosystem (AmpliSeq.com, Ion Reporter, Genexus). Spanned clinical and research markets — LIMS, assay design tools, analysis pipelines. Stood up component libraries and design-system foundations while still close to the code. Also coached product and engineering teams on agile and requirements best practices across the division.
Eng leadership → UX
Phase 03
Design leadership

Engineering background, biotech depth, design craft — finally converging.

2020 — 2024
Head of UX Design & Research, Genetic Sciences
Thermo Fisher Scientific
Built and scaled an embedded design team from the ground up — described internally as a "break out" transformation. Led UX across multiple business units (HID, CE, qPCR/dPCR, GTS, Microarray), drove the Sketch-to-Figma migration, and shipped landmark work: Diomni Enterprise Software (clinical platform MVP in 3 months), the TaqMan Assay Search Wizard redesign (~$1M funded), and clinical Dx instrument interfaces. Partnered with senior leadership on the division's software technical strategy and roadmap.
Design leadership + design systems
2025
Self-funded sabbatical
Family + craft
A deliberate career break for family priorities — spent staying current with emerging design methods and AI tooling, which now shapes how the work gets made.
Reset + reskill
2026 — Present
Product Design Consultant (Contract)
Independent · biotech & early-stage startups
Product and design services across the biotech sector. Most recent: a full heuristic UX audit and redesign of Alamar Biosciences' NULISA Analysis Software — including hands-on implementation in the Shiny/R codebase.
Diagnose · design · build

Why the path is the point.

Most product designers can't read the codebase they're designing for. Most engineers can't run a heuristic audit or facilitate a user-research session. This arc produced someone who does both — and who learned the business and the science along the way.

The engineering years mean designs that are buildable and a partnership with developers that doesn't need translation. The bridge years mean fluency in product strategy and the regulated, high-stakes world of biotech. The design years mean the craft, the systems thinking, and the research discipline to make complex tools genuinely usable. Turning complexity into clarity isn't a tagline here — it's the literal shape of the career.

Clients I've delivered for

A selection of engagements behind the roles above — primarily consulting and project-lead work spanning modernization, B2B platforms, and product design.

Alamar Biosciences logo
Cars.com logo
United States Mint logo
The Carlyle Group logo
Walter Reed AMC
Acxiom logo
Wolters Kluwer logo
GlobalFoundries logo
Delta Dental of Virginia logo
Motricity logo
American Background
La Petite Academy logo

Sectors

Domain range built across two decades.

Biotech & life sciences Clinical & diagnostics software Genomics / NGS Financial services Government & public sector Military & healthcare Enterprise B2B Early-stage startups E-commerce

Currently open

Two decades, pointed right here.

Engineer, then bridge, then design leader — all aimed at making complex tools usable. Open to product design roles in biotech and complex software. I’d love to hear what you’re building.

© 2026 Rob Offutt · Designed and built by hand. No framework, no build step.